1. Overview & Commitment to Practitioner Privacy
Samanta Growth Ventures LLP, operating the brand The Homeopathic Clinic Success System ("THCSS", "we", "our", or "us"), is dedicated to protecting the privacy of homeopathic practitioners and clinics utilizing our clinical decision-support workbench. This Privacy Policy outlines how account data is collected, stored, and protected.
2. Strict Clinical Data Quarantine Invariant
We enforce strict separation between commercial account data and clinical case data:
- Clinical Case Data: Case notes, symptom records, repertorial rubrics, and clinical evaluations entered into THCSS remain strictly quarantined. We do NOT sell, mine, or share clinical case data with third-party advertising or commercial marketing systems.
- Commercial Data: Basic contact details (Name, Email, Account Identifier) are used strictly for license authentication, account security, and service delivery.
3. Data Security & Storage Standards
We employ enterprise-grade cryptographic standards (AES-256 encryption at rest, TLS 1.3 in transit) and strict Role-Based Access Controls (RLS) to ensure that your clinical workstation records are accessible exclusively by your authenticated account.
4. Third-Party Infrastructure
We partner only with vetted technical infrastructure providers (e.g., Supabase for secure identity authentication, standard transactional messaging) who adhere to strict data protection regulations.
5. Website Analytics & Cookie Preferences
Our public marketing website uses Google Analytics 4 and the Meta Pixel to understand general visitor traffic, measure our advertising and improve the website experience. We enforce explicit, privacy-first consent standards:
- Explicit Consent Gate: Analytics cookies and tracking scripts remain disabled by default. No analytics scripts are loaded or cookies set unless you explicitly click "Accept Analytics".
- Strict Clinical Quarantine: Analytics tracking applies exclusively to public marketing pages. Authenticated practitioner application workflows and clinical case records are strictly quarantined and not tracked.
- Six-Month Validity: Your choice (whether accepted or rejected) is remembered for six months. You can revisit or withdraw your analytics consent at any time using the Analytics Preferences link in the website footer. Withdrawing consent immediately stops further analytics collection and removes applicable analytics cookies.
6. Your Rights & Inquiries
Practitioners retain the right to request access, correction, or deletion of their account data at any time. For any privacy inquiries, contact our Data Protection desk at support@thcss.in or by mail at Samanta Growth Ventures LLP, 1st Floor, Plot No. 147, Near SBI & ICICI Bank, Sector 7 Dwarka, New Delhi, 110075, INDIA.